{"id":70,"date":"2024-12-19T06:00:03","date_gmt":"2024-12-19T06:00:03","guid":{"rendered":"https:\/\/hch247.ng\/d\/?post_type=docs&#038;p=70"},"modified":"2024-12-19T06:00:05","modified_gmt":"2024-12-19T06:00:05","password":"","slug":"how-do-i-make-changes-to-the-availability-shown-when-someone-clicks-my-book-online-button","status":"publish","type":"docs","link":"https:\/\/hch247.ng\/d\/docs\/how-do-i-make-changes-to-the-availability-shown-when-someone-clicks-my-book-online-button\/","title":{"rendered":"How do I make changes to the availability shown when someone clicks my Book Online Button?"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">To ensure that patients see accurate availability when booking appointments via your &#8220;Book Online&#8221; button on HCH247.ng, you can update your availability settings directly in your provider account. Follow these steps:<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>1. Log in to Your HCH247.ng Provider Account<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Navigate to the <a href=\"https:\/\/www.hch247.ng\/\">HCH247.ng provider portal<\/a>.<\/li>\n\n\n\n<li>Log in using your credentials.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>2. Go to Your Availability Settings<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once logged in, locate the <strong>Schedule<\/strong> or <strong>Availability<\/strong> tab in the dashboard.<\/li>\n\n\n\n<li>Click on this tab to access your calendar and scheduling options.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>3. Update Your Availability<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Add Available Time Slots<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Select the days and times you are available for appointments.<\/li>\n\n\n\n<li>Specify appointment types (e.g., in-person, video visit) and durations for each slot.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Remove Unavailable Slots<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Delete or block off time slots when you are not available due to holidays, personal commitments, or other reasons.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Recurring Availability<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Set recurring availability for specific days and times if your schedule is consistent weekly.<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li><strong>Special Adjustments<\/strong>:\n<ul class=\"wp-block-list\">\n<li>Add special hours or exceptions for busy periods, events, or holidays.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>4. Save Your Changes<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>After updating your availability, click <strong>Save<\/strong> or <strong>Publish<\/strong> to apply the changes.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>5. Test the Updated Availability<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Visit your &#8220;Book Online&#8221; button on your website.<\/li>\n\n\n\n<li>Click through as if you were a patient to confirm that the updated availability is reflected accurately.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>6. Notify Patients (Optional)<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If there are significant changes to your availability, consider notifying existing patients via email or SMS to avoid confusion.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>7. Contact HCH247.ng Support (If Necessary)<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>If you encounter issues with updating your availability, contact HCH247.ng support for assistance.<\/li>\n\n\n\n<li>They can help ensure your settings are correctly reflected on the &#8220;Book Online&#8221; button.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>Best Practices for Availability Management<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Stay Consistent<\/strong>: Regularly review and update your availability to avoid patient frustration.<\/li>\n\n\n\n<li><strong>Block Off Downtime<\/strong>: Use the system to block off times for breaks, meetings, or personal events.<\/li>\n\n\n\n<li><strong>Plan Ahead<\/strong>: Update your schedule in advance to reflect upcoming holidays or busy periods.<\/li>\n\n\n\n<li><strong>Offer Variety<\/strong>: Include a mix of morning, afternoon, and evening slots to accommodate different patient preferences.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">By keeping your availability accurate and up-to-date, you improve the patient experience and reduce the likelihood of scheduling conflicts.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>To ensure that patients see accurate availability when booking appointments via your &#8220;Book Online&#8221; button on HCH247.ng, you can update your availability settings directly in your provider account. Follow these steps: 1. Log in to Your HCH247.ng Provider Account 2. Go to Your Availability Settings 3. Update Your Availability 4. Save Your Changes 5. Test [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"site-container-style":"default","site-container-layout":"default","site-sidebar-layout":"default","disable-article-header":"default","disable-site-header":"default","disable-site-footer":"default","disable-content-area-spacing":"default","footnotes":""},"doc_category":[17],"doc_tag":[],"class_list":["post-70","docs","type-docs","status-publish","hentry","doc_category-getting-started-with-the-book-online-button"],"year_month":"2026-07","word_count":343,"total_views":0,"reactions":{"happy":0,"normal":0,"sad":0},"author_info":{"name":"help_wp","author_nicename":"help_wp","author_url":"https:\/\/hch247.ng\/d\/author\/help_wp\/"},"doc_category_info":[{"term_name":"Getting Started with the Book Online Button","term_url":"https:\/\/hch247.ng\/d\/docs-category\/getting-started-with-the-book-online-button\/"}],"doc_tag_info":[],"_links":{"self":[{"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/docs\/70","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/docs"}],"about":[{"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/types\/docs"}],"author":[{"embeddable":true,"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/comments?post=70"}],"version-history":[{"count":1,"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/docs\/70\/revisions"}],"predecessor-version":[{"id":71,"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/docs\/70\/revisions\/71"}],"wp:attachment":[{"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/media?parent=70"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/doc_category?post=70"},{"taxonomy":"doc_tag","embeddable":true,"href":"https:\/\/hch247.ng\/d\/wp-json\/wp\/v2\/doc_tag?post=70"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}