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Help - hch247.ng Knowledge Base

Help - hch247.ng Knowledge Base

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Help Center

Getting Started

3

Profile Guidelines for HCH247.ng
How to Use the Home Page on HCH247.ng
Getting started with hch247.ng products.

Settings

2

Profile Options for Advanced Practice Providers (APPs) on hch247.ng
Best Practices for Mental Health Provider Profiles on hch247.ng

Reviews

3

Getting started with reviews
Reviews collected through partners
Patient Reviews

About hch247.ng

6

How do I contact Zocdoc?
Is Zocdoc a healthcare provider?
Where is hch247.ng available?
Is hch247.ng free for patients?
What is hch247.ng?
How hch247.ng handles data and privacy

Best Practices

3

Sample email to let your patients know they can book online
Change your outgoing message to promote website bookings
How to Get More Patients to Book Through Your Website

Getting started with book from Google

4

How to Allow Patients to Book Directly from Google
How do I add online scheduling to my Google Business Profile?
How do I edit my Google Business Profile?
How to Add or Claim Your Google Business Profile

Getting started with Intake

3

Automated Intake Guide: Streamlining the Process
Intake Guide: A Step-by-Step Overview
What is Intake?

Getting Started with the Book Online Button

4

How do I make changes to the availability shown when someone clicks my Book Online Button?
ow can I make changes to my Book Online Button?
What is the Book Online Button?
What is the “Book Online” Button?

Getting started with Zocdoc Marketplace

4

What is the Loyal Patients Award?
What is hch247.ng Search Score?
Best Practices for HCH247.ng Marketplace
What is the HCH247.ng Marketplace?

How to Succeed on hch247.ng

6

How to Manage Appointments on HCH247.ng
Get Reviews for Your Profile on HCH247.ng
Keep Your Insurance and Visit Reason Settings Up to Date
Show Accurate Availability to New and Existing Patients
Make it easy for patients to book with you, anywhere
Understanding How to Succeed on HCH247.ng

Intake forms

2

Previewing and Updating Your Intake Forms on hch247.ng
How to Add Intake Forms on hch247.ng

Intake preferences

2

Setting Your Practice’s Intake Preferences: A Comprehensive Guide
Setting Your Practice’s Intake Preferences: A Comprehensive Guide

Intake requests

3

Adding your Intake link to patient communications
Patient confirmation messages
Collect Intake from All Your Patients, No Matter How They Book: A Complete Guide

Referral List

2

How to Use the HCH247.ng Referral List
What is the HCH247.ng Referral List?

Sponsored Results

10

Understanding Sponsored Results performance trends
Understanding Sponsored Results reporting
How do I change my max bid and budget?
How does Sponsored Results work?
How do I get more bookings on Sponsored Results?
What is a provider group?
What is average daily budget?
What is average daily budget?
How much does Sponsored Results cost?
Sponsored Results

What is Intake?

1

What is Intake?

hch247.ng Video Service

4

hch247.ng Video Services troubleshooting
How do I set up my hch247.ng Video Service?
How do providers join a video visit on hch247.ng Video Service?
What is hch247.ng Video Service?

Intake submissions

2

Deleting Intake Requests on hch247.ng
Patient Intake Submissions on hch247.ng

Partner Network

1

Partner Network Bookings

Appointment Availability

3

What are working hours ?
How to show accurate availability with a Calendar Integration
How to manage your availability in your hch247.ngCalendar if you do not have a Calendar Integration

Insurance

6

How does hch247.ng identify plans I’m in-network with?
How does hch247.ng identify plans I’m in-network with ?
Pricing and payment options for Mental Health profiles
What additional insurance settings are available to me?
What additional insurance settings are available to me?
How do I update the insurance I’m in-network with?

Visit Reasons

3

Setting up preferred visit reasons for future Zocdoc providers
Changes to visit reason settings
How to update your visit reason settings

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